Refund and Returns Policy

Return, Refund & Exchange Policy

At Clothido, customer satisfaction is important to us. However, please note the following terms for exchanges:

1. No Refunds:
We do not offer refunds on any orders once placed.

2. Exchange Only:
We offer exchange on products if the request is made within 3 days of receiving the package.
Any request made after 3 days will not be accepted.

3. Self-Courier for Exchange:
Customers must courier the product back to us on their own.
We do not provide a reverse pickup service.

4. Exchange Conditions:

The item must be unused, unwashed, and in original condition with tags.

Once we receive the product and it passes our quality check, we will process your exchange.

Still have questions? Feel free to contact us—we’re here to help!